Shipping Policy

At YS Jewelry Store, we aim to deliver your order quickly and safely. Below you will find all the details about our shipping process.

1. Shipping Locations

We currently ship to all U.S. states and territories. International shipping may be available upon request. Please contact us before placing an international order.

2. Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a notification when your order has shipped.

3. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

• Standard Shipping (US): 3–7 business days

• Express Shipping (US): 1–3 business days

Please note: delivery times may vary based on your location and shipping carrier delays.

4. Tracking Your Order

Once your order has shipped, you will receive an email with tracking information. You can use this to follow your package’s delivery status.

5. Lost or Delayed Packages

YS Jewelry Store is not responsible for delays caused by the carrier or for packages lost due to incorrect addresses provided at checkout. If your order is significantly delayed or missing, contact us and we will assist you in filing a claim with the carrier.

6. Shipping Address Errors

Please double-check your shipping address before confirming your order. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

7. Damaged Items in Transit

If your order arrives damaged, please contact us within 7 days of delivery at info@ysjewelrystore.com with your order number and a photo of the damage. We will work to resolve the issue promptly.

8. Questions

If you have any questions or concerns about shipping, contact us:

Email: info@ysjewelrystore.com
Phone: +1 857-544-2207